Why Buy From Land Rover Lakeland outside Kissimmee
A TRULY UNIQUE CAR BUYING RELATIONSHIP
FROM ELDER AUTOMOTIVE & LAND ROVER LAKELAND
Since 1997, customers in Florida have trusted the Elder Automotive Group now including Land Rover Lakeland with providing an unparalleled customer service experience. Our commitment to our customers and our core family values has allowed us to grow substantially over the years. We're happy to share that our sister store Jaguar Tampa was one of only 16 Jaguar retailers in the U.S. to earn the prestigious 2019 / 20 Pride of Jaguar Retailer Excellence Award for exceptional sales, service and customer satisfaction, and at Land Rover Lakeland you can expect the same service. From your first visit to the dealership for either service or vehicle purchase, we will strive to create a stress-free environment that you deserve. Here are a few reasons to help you feel confident in your decision of why you should buy from Land Rover Lakeland.
1. Family-Owned and Operated Business
Since 1968
We are committed in creating a valuable
relationship with our customers that last decades. From low sales pressure and
transparent pricing in sales and in our service department, you are
family.
2. Our Commitment to Local
Charities
From Joy of Giving, Metropolitan Ministries, On
Bikes, Derrick Brooks Charities (female rites of passage program) we believe in
continuously giving back to our community.
3. Our Brand New State of Art facility and
great selection of Defender, Range Rover, and Discovery Inventory
As one of the
largest family owned and operated dealership groups in Florida, we have access
to many new, certified and pre-owned vehicles.
4. Warranties Available on All
vehicles
We offer a variety of warranty options on both new
and used vehicles to help protect your investment.
4. Warranties Available on All
vehicles
We offer a variety of warranty options on both new
and used vehicles to help protect your investment.
5. Courtesy
Transportation
A Loaner Vehicle or Lift Service for Yearly
Maintenance or Major Service will be provided at no charge when your
appointment is made through our concierge services department.
6. Multiple Finance
Partners
We help you get the best rate possible on your
purchase through our partnerships with numerous auto loan lenders.
7. Complimentary
Perks
During your visit to the dealership, stop by for our
complimentary coffee bar, for coffee or a water, plus Free Wifi and computer
workstations. In addition, we offer lifetime complimentary car washes for our
Range Rover, Discovery, Defender, and Jaguar
customers
The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today's consumer expectations.
Not all dealerships can qualify. Those that do must pass a rigorous process:
First, J.D. Power limits the percentage of eligible dealerships by nameplate based on each brand's performance in the most recent J.D. Power Sales Satisfaction Index (SSI) Study.SM Only about 20% of franchised dealerships are eligible for consideration under the J.D. Power Dealer of Excellence Program.
Second, interested dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in J.D. Power's Sales Satisfaction Index (SSI) StudySM.
Finally, once a dealer passes the initial screening, U.S. and Canada J.D. Power Dealer of Excellence applicants must complete, and pass, an in-dealership process verification, which focuses on eleven (11) J.D. Power Best Practices. Passing dealers must be able to demonstrate a minimum of nine (9) out of the eleven (11) criteria.
Dealers of Excellence who achieve certification for multiple years are identified as follows:
- 2 Years: Silver Dealer of Excellence
- 3 Years: Gold Dealer of Excellence
- 4 Years: Platinum Dealer of Excellence
- 5 Years or More: Diamond Dealer of Excellence
When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle.
Contact Us
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Land Rover Lakeland
2550 Interstate Dr
Lakeland, FL 33805
- Sales: 866-675-5109
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